FAQs

The How?

What is InstruRentals?
We’re an online rental company and we’re here to offer you easy access to the world of music. Our services let you rent instruments like guitars, pianos, drums and more at affordable prices. Buying is old school renting is the new IN so join us and make a smart choice with InstruRentals.

How does renting benefit me?
If you are learning the instrument for the first time or want to try a new instrument without actually buying it or maybe even travelling somewhere for a few weeks and don’t want to lose touch, renting is the way to go!

Is there any minimum period of renting the instruments?
Yes, the minimum period for renting is a week. Renting period can be extended when the contract comes to an end. For further details contact us at : +91-8104248955.

Can I purchase the instrument?
Yes, of course! With the help of our website you can rent to try out products and later decide to purchase and own them.

Delivery & pickup

Do I have to pay for delivery?
We charge a minimal fee for deliveries across India, please note that delivery fees depend on the distance between our warehouse and the delivery location.

What is the delivery time of the order?
We operate 24×7, 365 days a week so depending on your convenience and stock availability we’ll schedule the delivery either on the same day or at the earliest.

Rental Process & Tenure

How do I learn about the product
We try and cover a lot of information on our product pages through videos, infographics, text details, etc having said that in case you need some more details, you can always write to us at [email protected] or call us at +91-8104248955 and we’ll get back to you with all the information you need.

How do I pay my rent?
Payments are super convenient as they can be done by credit cards, debit cards, net banking, upi, paytm, bank transfers, cheques & cash on delivery too.

What is the rental value I pay and when do I pay it?
The rental value depends from product to product, though it begins at as low as 4% of the cost of the instrument per week and go to a maximum of 10%. You can opt in for a weekly or a monthly payment cycle as per your convenience.

Is there any contract? What are the terms?
There is a basic rental agreement that needs to be signed.

What documents are required to get into the contract?
An Address & ID proof (Example: a driving license image) is all that is required and the instrument is yours.

What if I damage the instrument?
Mistakes can happen and we get it. No sweat, there’s a small fee that you might need to pay depending on the extent of the damage.

In case I’m moving is there a relocation cost to move the products?
During the tenure of the contract if you are relocating within the same city we will relocate the related products from InstruRentals at a minimal fee.

What happens if I want early termination or extension of my tenure?
In case of termination or extension, contact us one week prior so that we can process your request.

Refunds and returns

What happens when my lease expires?
We will call you one week prior to the scheduled end date of the contract to fix the pick up date and time. If you choose to keep your instrument for longer than the agreed tenure or return it before the agreed date due to some reason, you can mail us one week in advance. The pick of the products are absolutely free!

What if I don’t like the product at the time of delivery?
We make sure all the products are new or almost new when they reach you. There are strict quality checks that are undertaken on every instrument before delivery. However, if you don’t like the products at the time of the delivery there will be no questions asked. Love it or return it!

Are there charges for cancellation?
Absolutely not! There are no charges whatsoever for cancellation.